About Georgia Gift Basket
Q: I have more than 50 recipients on my order, can I still use your web site?
A: Yes, but you might find it easier to download our PDF Fax Order Form or our Word Fax Order Form. If you'd still like to enter your order through our website, you will receive a revised invoice with the correct shipping total.
Q: What is your guarantee policy?
A: We guarantee all our products to be fresh. The timely processing of your order. We do not offer returns. We do not offer returns or exchange on custom orders. Your order is non-refundable.
Q: What is your discount policy?
A: We offer a 5% discount on orders totaling $5,000 or more (excluding shipping and sales tax). We also occasionally offer specials or discounts through our mailing list.
Q: Can you substitute an item in the basket?
A: We can make substitutions of equal or lesser value in any basket. Please just indicate your substitution request under the comments section of the order form. In the rare instances when demand outstrips supply of a particular item in a gift basket, we will replace that item with one of equal or greater value at no extra charge.
Q: Can you customize a basket?
A: We can customize any order.
Q: If I place an order, how will my baskets be shipped?
A: We ship mostly using UPS. Most deliveries arrive within 6 business days shipped. Orders must be placed by 10:00 am EST Monday- Friday for same day shipping.
Q: Do you offer shipping insurance?
A: All gifts are insured against loss and damage during shipping at no extra cost to you!
Q: Can I ship my basket anywhere?
A: Yes, we can ship to PO Boxes, APO - FPO Boxes or foreign addresses. We can ship to Hawaii and Alaska but, only air rates apply. We also ship to Canada, Please Call for rates.
Q: Can I send a personalized message with my gift baskets?
A: Yes, you can! Remember to include your message in the space provided on our order form. Your baskets will arrive with your personalized gift card.
Q: What are your hours of operation?
A: We are available 24/7 via website to assist you.
Q: What forms of payment do you accept?
A: We accept all major credit cards; money orders.
Q: How long will the gourmet foods in my gift basket stay fresh?
A: The items packaged inside are best if consumed within 6 to 9 months.
What our Customers are saying :
Both baskets arrived and were a huge success. Thanks so much!!!! I would gladly give you a great recommendation!!!!!
Thank you so much for the gift basket you sent to us. It was a great surprise!
We make UPS deliveries only Ground, 2day, 3day, overnight, express, or international. We Are unable to make in town deliveries at this time.
OUT-OFF STOCK ITEMS
Even though we are proud to announce that we keep a great variety of products in stock, occasionally certain items can be replaced by another item.. You will be notified via email if this occurs. Most of the time this does not happen but in our busy season it may occur. We just want to keep our customers informed.